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Making Your First Purchase

 
            Why should I buy on PlayerAuctions?
            Is PlayerAuctions free for buyers?
            How do I make a purchase?
            Who am I buying from?
            Why do prices change all the time?
            After I send payment, when will the seller deliver?
            What if the seller doesn’t deliver?
            What are my responsibilities as a buyer?

  Why should I buy on PlayerAuctions? Back to Top  
 

PlayerAuctions is the most secure place for players to buy and sell MMO game assets. As a buyer in our secured player-to-player marketplace, you:

  • Dominate Your Game - Escape the grind when you buy great loot at better prices from your fellow players.
  • Trade Confidently & Securely - PlayerGuardian provides you, your payments, and your trades with unparalleled protection.
  • Make a Difference - Trading at PlayerAuctions supports the end to scams and in-game spam.

Through PlayerGuardian, you are guaranteed delivery, or your money back. Learn more on how PlayerGuardian protects buyers.

PlayerAuctions is also optimized for your convenience, and our 24/7 customer support team is always here to help.

Check out the products for sale on your server.

 

  Is PlayerAuctions free for buyers? Back to Top  
 

To reduce prices set by sellers, we reduced our seller fees and offset this by having buyers pay the transaction cost for whatever payment gateway they choose at checkout. Most gateways charge about 2% per transaction, but some are free
 

 

  How do I make a purchase? Back to Top  
 

Making a purchase on PlayerAuctions is safe and easy.

  1. Click “Buy Now” to place an order once you have found a For Sale Offer you would like to purchase. You’ll be guided through the fast, FREE, and easy PlayerAuctions Account Registration and Account Verification processes as required.
  2. Securely send your payment through the Checkout process to PlayerAuctions, where it is protected by PlayerGuardian.
  3. Confirm delivery to PlayerAuctions once the seller has delivered your order by logging into your PlayerAuctions account..

You may refer to the graphic below for a simple overview of the standard order-handling process.

Game Accounts
Any Other Product
(Currency, Items, Power leveling & Game Guides)


If you would like more information on making a purchase, please refer to our guidance on For Sale Offers, Wanted Offers, payments, orders, delivery and how PlayerGuardian keeps buyers secure.

 

  Who am I buying from? Back to Top  
 

Buyers on PlayerAuctions purchase directly from their fellow players and PowerSellers. However, to make PlayerAuctions the most secure trading environment possible, buyers do not send their payments directly to sellers. Instead, all buyers send their payments directly to PlayerAuctions, where it is secured by PlayerGuardian. We then wait for both the buyer and seller to confirm to PlayerAuctions that delivery has been completed. Only after we have successfully confirmed that the delivery was completed accurately and in full do we securely disburse payment to sellers.

With PlayerGuardian, buyers are guaranteed delivery or their money back.

Learn more about how PlayerGuardian keeps buyers safe.

 

  Why do prices change all the time? Back to Top  
 

PlayerAuctions does not set any of the prices offered on our website. Instead, each buyer and seller in the PlayerAuctions community can set their prices independently. Just like stocks, prices generally fluctuate in accordance to the supply and demand in the market.

 

  After I send payment, when will the seller deliver? Back to Top  
 

Please refer to the seller’s average delivery speed to quickly measure how fast the seller will be able to deliver after you place your order. The seller’s average delivery speed is calculated by PlayerAuctions after the seller has successfully completed 5 currency deliveries.

PlayerAuctions also lets sellers display their delivery guarantee period, which is their promise to complete delivery within a certain timeframe after your payment is securely sent to PlayerAuctions and is successfully verified.

Each seller sets their delivery guarantee period independent of PlayerAuctions, however, the seller’s average delivery speed is impartially calculated through data we have received in our systems. Before placing an order, PlayerAuctions recommends you to consider both of these fields to understand how fast a seller may deliver.

Please see the seller's reputation on PlayerAuctions as an indication of their service and reliability. For the smoothest delivery experience possible, we also encourage you to verify that the seller’s hours of delivery availability match up well with your own before making a purchase.

While the majority of transactions on PlayerAuctions are delivered by sellers during their guarantee period, some transactions may be completed after the specified time frame. In this infrequent event, PlayerAuctions urges buyers to continue to work directly with sellers to successfully coordinate the completion of the transaction. The order will not be automatically closed and delivery may still be successfully completed.

In the event that you no longer wish to wait after the seller's delivery guarantee has expired, you may cancel the transaction without penalty for a hassle-free refund of the undelivered amount. Your refund will be automatically processed the following business day and you will immediately be able to leave feedback on the seller.

 

  What if the seller doesn’t deliver? Back to Top  
 

The overwhelming majority of all transactions on PlayerAuctions occur successfully. In addition, our worldwide player-to-player digital asset exchanges have successfully and securely completed over 30,000,000 MMO game asset transactions.

In certain exceptional cases, the seller may not be able to deliver within the guaranteed time, or may not be able deliver at all. Rest assured that our systems and processes have carefully considered, and are well prepared to handle, all the possible exceptional cases that might occur during an order. This includes:

PlayerGuardian provides protection in all of these scenarios, refunding the buyer in the event the order was not delivered properly. Please refer to any of the links above for more information on how our system handles these exceptions.

 

  What are my responsibilities as a buyer? Back to Top  
 

To be eligible for the full protections of PlayerGuardian and the unparalleled security at PlayerAuctions, buyers must properly abide by their responsibilities for safe and secure trade as stated in the Buyer Delivery Agreement. For your own protection, please carefully review these policies and ensure they are followed.

 

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