The following legal document describes the terms on which PlayerAuctions, through PlayerGuardian, offers its full protection to Sellers.
By creating a For Sale Offer (the “Offer”) on the PlayerAuctions website (the “Site”), you (the “Seller”) are agreeing to the following terms with PlayerAuctions LLC (“PlayerAuctions”). The Secure Seller Delivery Agreement (the “Agreement”) is effective on June 6, 2008 for existing Sellers, and upon the creation of a For Sale Offer for new Sellers. This Agreement, in addition to the Secure Buyer Delivery Agreement, is intended to:
For any questions about this Agreement, please consult our help topics, and/or contact us.
When selling on PlayerAuctions, the Seller shall:
When selling on PlayerAuctions, the Seller shall not:
To facilitate a protected trading environment, PlayerAuctions shall:
In the exceptional event that the Buyer and Seller do not agree on the delivery completion state of an Order, the Buyer or Seller must file a dispute within 72 hours of the other party’s claim. Disputes must be properly filed and escalated using the PlayerAuctions Dispute Resolution System. Disputes reported in any other manner will not be accepted by PlayerAuctions and will be deemed invalid. These exceptional disagreements are often due to an accident or simple misunderstanding. For this reason, PlayerAuctions highly recommends the Buyer and Seller to directly contact each other to properly resolve the issue through the PlayerAuctions Dispute Resolution System.
In the event that the Buyer and Seller are unable to reach an agreement on their own, or if PlayerAuctions suspects that fraudulent activity may be involved, the Order will be escalated to the PlayerAuctions Final Resolution Committee (“the Committee”). If an Order is escalated to the Committee, the Buyer and Seller authorize the Committee to act as the final arbitrator in determining the delivery completion state of the Order, and therefore determine the appropriate amounts to refund the Buyer and/or disburse to the Seller. Any decision made regarding the delivery completion state of an Order by the Committee is final, binding upon both the Buyer and the Seller, and may not be appealed.
In the event that an Order is escalated to the PlayerAuctions Final Resolution Committee, the Seller shall:
In the event that an Order is escalated to the PlayerAuctions Final Resolution Committee, PlayerAuctions shall:
In conclusion to the absolute judgment made by the PlayerAuctions Final Resolution Committee, PlayerAuctions shall:
In the event that the Seller violates these policies, the Seller may be subject to one or more of the following:
To facilitate a protected trading environment, PlayerAuctions requires Sellers to record, retain, and when requested, submit delivery evidence in accordance with the PlayerAuctions Delivery Evidence Requirements. In the event that an Order is escalated to the PlayerAuctions Final Resolution Committee, PlayerAuctions will use Delivery Evidence as one of many factors to impartially determine the delivery completion state of an Order to the fullest extent possible.
Delivery Evidence Requirements may vary by game and product. Through this Agreement, the Seller confirms that they have read and agree to follow the Delivery Evidence Requirements as they apply to any For Sale Offer the Seller created.
Delivery Evidence Requirement details by game and product may be found below.
When you are creating a For Sale Offer, you need to choose a delivery method with Face to Face, Mailbox and Auction House: 1. Face to Face: This is the fast and most safe delivery method for virtual asset trade. The currency/items are delivered as characters (sellers and buyers) meet face to face in the game. 2. Mailbox: Sellers deliver currency/items via in-game-email system by sending delivery letter to buyers. 3. Auction House: Sellers deliver currency/items to buyer by using the In Game Auction system. Notice:At PlayerAuctions, all currency & item deliveries must be completed Face-to-Face. Sellers may opt to use other delivery methods, but do so at their own risk.
PlayerAuctions takes a firm stand against identity theft and fraud. Through PlayerGuardian, PlayerAuctions takes a variety of both orthodox and unorthodox measures to prevent, track, investigate and log fraudulent activity.
As a policy, PlayerAuctions will aggressively pursue, to the fullest extent of the law, prosecution of any individuals or groups who engage in fraudulent activity on the Site. This includes fully supplying all relevant personal, transactional, and other identifiable information to the appropriate legal authorities, including, without limitation, the Federal Bureau of Investigation (FBI), the Internet Fraud Complaint Center, the United States Postal Inspection Service, the United States Secret Service and other relevant local, state, federal, and international authorities, such that the they may complete investigations, issue arrest warrants, and make an effective prosecution.
PlayerAuctions will also report fraudulent activities to related ISPs (Internet Service Providers) for action under their Acceptable Use Policies.
In addition to the criminal cases that may be filed, PlayerAuctions may submit a separate civil case against an offender to recover any and all damages and costs (financial and otherwise) that are incurred by PlayerAuctions.
PlayerAuctions takes no consideration of, and makes no exception to, how “small” the fraud is, the age of the fraudulent individual, nor that “no one was really hurt”. PlayerAuctions investigates, prosecutes, and litigates to the fullest extent possible, without regard to cost.
Conviction on Credit Card Fraud carries penalties of 10 years imprisonment and/or a $10,000 fine per U.S.C. Title 18, Section 3056, Subsection (b), and specifically authorizes the United States Secret Service to detect and arrest any person who violates any federal criminal laws relating to Credit Card Fraud and related activity in connection with computers and/or access devices.
PlayerAuctions and its affiliates, directors, officers, and employees shall not be liable for any damages whatsoever resulting from any of the following:
This Agreement is a supplemental to the User Agreement promulgated on www.playerauctions.com and the terms and conditions hereunder shall be an integral part of the User Agreement.