The following legal document is a supplement to the Secure Seller Delivery Agreement and describes the Seller’s Delivery Evidence Requirements for Item orders in World of Warcraft US and World of Warcraft EU.

By creating a For Sale Offer (the “Offer”) for an item on World of Warcraft (US & EU) on the PlayerAuctions website (the “Site”), you (the “Seller”) are agreeing to the following terms with PlayerAuctions LLC (“PlayerAuctions”).

To facilitate a protected trading environment, PlayerAuctions requires Sellers who deliver an item in World of Warcraft (US & EU) to record and retain Delivery Evidence. In the event that an Order for an item in World of Warcraft (US & EU) is escalated to the PlayerAuctions Final Resolution Committee, PlayerAuctions will require the Seller to submit Delivery Evidence that fulfills the Delivery Evidence Requirements found in this document as one of many factors to impartially determine the delivery completion state of an Order to the fullest extent possible.

In-Game Screenshot and In-Game Video are the only two formats accepted by PlayerAuctions for Delivery Evidence of an item in World of Warcraft (US & EU). The Seller may choose the Delivery Evidence Format that they prefer.

The following Delivery Evidence Requirements apply if the Seller chooses to use the In-Game Screenshot Delivery Evidence Format. A minimum of two In-Game Screenshots are required as Delivery Evidence for each delivery.

• One (1) or more Pre-Delivery In-Game Screenshots to show what was traded.
• One (1) or more Post-Delivery In-Game Screenshots to show that the trade was successfully completed.

In the event that an Order is completed through multiple separate deliveries, each delivery must have Delivery Evidence properly recorded.

The Seller’s Pre-Delivery In-Game Screenshot Evidence shall:

• Clearly show:
  • The Seller’s in-game character name and level;
  • The Buyer’s in-game character name and level;
  • That the correct item was delivered such that there can be no ambiguity;
  • The delivery was completed Face-to-Face. At PlayerAuctions, all currency & item deliveries must be completed Face-to-Face. Sellers may opt to use other delivery methods, but do so at their own risk;
• Be captured immediately before the trade is completed.

The Seller’s Post-Delivery In-Game Screenshot Evidence shall:

• Clearly show the “Trade Complete.” message to indicate that the trade was successfully completed;
• Be captured immediately after the trade is completed.

The Seller’s In-Game Screenshot Evidence shall not:

• Be edited, renamed, converted or compressed in any way.

Important Note: PlayerAuctions has systems in place that identify if an In-Game Screenshot has been altered. It is extremely important that the Seller must not edit, rename, convert, or compress the screenshot in any way. Delivery evidence that is altered in any way will not be accepted by the PlayerAuctions Final Resolution Committee, and will lead to the loss of the Seller’s claim, and a full buyer refund. If PlayerAuctions believes that the Seller fraudulently modified Delivery Evidence, PlayerAuctions will permanently suspend the Seller’s PlayerAuctions account.

Pre-Delivery In-Game Screenshot Evidence Reference:

Post-Delivery In-Game Screenshot Evidence Reference:

The following Delivery Evidence Requirements apply if the Seller chooses to use the In-Game Video Delivery Evidence Format.

PlayerAuctions only recommends the In-Game Video Delivery Evidence Format to the Seller if they posses strong technical skills. If a Seller is not fully confident in their ability to follow the requirements of the In-Game Video Delivery Evidence Format, PlayerAuctions strongly recommends that In-Game Screenshot Evidence is captured by the Seller instead.

In the event that the Order is delivered through multiple separate transactions, each transaction must have delivery evidence properly recorded.

The Seller’s In-Game Video shall:

• Be a single, uninterrupted video starting at the Seller’s Game Server Selection, and running through until the trade is clearly shown to have been successfully completed;
• Clearly show:
  • The Seller’s Game Server at the Character Selection window;
  • The Seller’s in-game character name and level;
  • The Buyer’s in-game character name and level;
  • That the correct item was delivered such that there can be no ambiguity;
  • The method used for delivery. In World of Warcraft (US & EU) all deliveries must be completed Face to Face;
  • The “Trade Complete.” message to indicate that the trade was successfully completed;

In the event that the Seller’s In-Game Video Evidence is requested by the PlayerAuctions Final Arbitration Committee the Seller shall:

• Convert the video into .WMV format;
• Compress the video to be less than 18MB in size, yet still retain a clear frame rate, resolution, and picture quality.

To fulfill the maximum file size requirements for In-Game Video Evidence, PlayerAuctions strongly recommends Seller’s to ensure that the Buyer is available and in position to complete delivery before starting the video recording.

The Seller’s In-Game Video Evidence shall not:

• Be edited in any way to depict actions other than precisely how they occurred.

Important Note: PlayerAuctions has systems in place that identify if an In-Game Video has been fraudulently altered. It is extremely important that the Seller must not edit the In-Game Video in any way to depict actions other than precisely how they occurred. Delivery Evidence that is altered in any way will not be accepted by the PlayerAuctions Final Resolution Committee, and will lead to the loss of the Seller’s claim, and a full buyer refund. If PlayerAuctions believes that the Seller fraudulently modified Delivery Evidence, PlayerAuctions will permanently suspend the Seller’s PlayerAuctions account.

In-Game Video Evidence Reference:

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